About Us

About us


Guatemalan company born in 1981, with the signing of negotiations conducted directly with the company Panalpina located in Basel, Switzerland; Grupo Cropa was established as the exclusive agent in Guatemala and Honduras, with the backing to operate all logistics services worldwide.

Grupo Cropa provides air, ocean, overland, multimodal freight-forwarding solutions and logistics solutions for the supply chain, services from consultancy and logistics planning; warehousing with own inventory control systems, product preparation, packing, labelling, until final distribution.

 

 

Grupo Cropa establishes its head offices in Guatemala , with 5 offices; in Honduras, operates with offices in San Pedro Sula and Tegucigalpa, provides a broad portfolio of freight-forwarding logistics services in full container load as well as a broad network of own consolidated load with convenient frequency for an streamlined and efficient logistics worldwide.

It has a human team focused on providing excellence in customer service and constant training, specializing in all the global market industries that through technology and experience in intercontinental qualified freight-forwarding and facilities with industrial security, has come to have a pioneering role in the region.


Among top world’s logistics operators, with a service global network of more than 1,500 offices and logistics & cross-dock facilities worldwide.

It has presence in more than 90 countries covering the 5 continents, combining logistics and freight-forwarding solutions with air, ocean, and overland cargo hubs, with supply chain value-added services, from the cargo pickup to the final distribution.

Provides a complete structure of logistics services allowing Grupo Cropa to be a supplier with coverage.

Corporate Culture


Grupo Cropa is focused in creating highly experienced teams providing them constant training, as well as improving the service quality with values and standards as anchors for the company success, through specific manuals.

Our Corporate Culture is Cropa Raíces (Cropa Roots), a program focused on integrate associates with the company vision.

 

Our values


Associates development is encouraged through activities that create an appropriate environment, fostering professional and personal growth and achievement, with Grupo Cropa company values and vision.

The core values we encourage are:

  • Honesty
  • Commitment
  • Respect
  • Loyalty

Service standards


The standards that serve as our model and guide us to achieve our mission are:

  • Efficiency
  • Courtesy
  • Availability
  • Innovation

Encouraging continuous improvement to generate efficient solutions through teams of associates focused on serving our customers.

Norms and Standards


Grupo Cropa, has manuals and policies that enable a reliable service in all operations, as well as the compliance with international regulations.

  • Code of conduct
  • Anti-corruption Code
  • Anti-bribery and Whistle blowing Procedures.

Safety and Technology


The information technology division generates specific accesses in our Zofracronline system which allows the customers to implement customized inventory systems for their products.

The use of handheld notice technology used as inventory control element in their warehouses and during delivery follow-up in the distribution and parcel services.

Grupo Cropa keeps restricted access to warehouses through biometric controls, online cameras, following international industrial security regulations.

Security equipment

  • More than 190 security cameras in surveillance 24/7
  • 24/7 Private security in all the warehousing areas
  • Access via biometric control
  • Advanced Technology Racking systems
  • Temperature, humidity and pest control systems.

Authorized Economic Operator of Guatemala OAS


An Authorized Economic Operator is a legal or individual person, who complies with international safety standards and norms established in the Customs Act and the Customs Service, so they are considered reliable, obtaining facilitiesin customs since they may be considered partners.

The authorization as authorized economic operator AEO, is equivalent to the recognition of the good behavior of taxpayers in foreign trade activities.

Cropa, S.A. in accordance with the Superintendencia de Administración Tributaria- SAT- (Tax Administration Authorities) in Guatemala, with regards to qualification, rating, Registration and Control of the Authorized Economic Operator, Reforms and Procedure PR-IAD / DNO-AR-09 version 6, have been qualified as an: Authorized Economic Operator of Guatemala, as an actor in the logistics chain in:

  1. Import
  2. Consolidator-Desconsolidator (includes Export area)
  3. Free Trade Zone
  4. Bonded Warehouse

As an Authorized Economic Operator, we support the main objectives of this authorization, among, which is to increase business competitiveness, develop a climate of trust between Customs and the Private Sector and strengthen global security through Secure Logistics Chains.

Affiliations